We take our reputation seriously, and we understand the value of trust. If you are not 100% satisfied with your order please contact in the first instance and we will work with you to resolve it to your satisfaction.In the rare occasion of an issue once a case is raised, options become limited. This item is in the category "Baby\Baby Feeding\Breastfeeding/Nursing\Electric Breast Pumps". The seller is "dandy0850" and is located in this country: GB. This item can be shipped to United Kingdom.